Matik, Inc., a provider of innovative industrial solutions, has announced the addition of Arturo Felipe to its team as a field service technician. With extensive expertise in electro-mechanical systems, troubleshooting and preventive maintenance, Felipe brings a wealth of experience that will enhance Matik’s commitment to exceptional service and customer satisfaction.

Felipe has a strong background in industrial automation and field service, having previously worked as an electro-mechanical technician at Witron, where he specialized in maintaining and repairing automated systems, including cranes and conveyors. His hands-on expertise in PLC/HMI controls, industrial networking, and quality control processes makes him an asset in optimizing equipment performance and minimizing downtime for Matik’s customers.

In addition to his technical acumen, Felipe’s experience as a senior customer care technician at Cornerstone Automation Systems (CASI) has honed his problem-solving skills and ability to deliver top-tier customer support. His proficiency in troubleshooting complex automation issues and engaging cross-functional teams ensures seamless service solutions for clients.

“We are excited to welcome Arturo to the Matik team,” says Steve Leibin, president at Matik. “His extensive field service experience, technical expertise, and dedication to customer success align perfectly with our mission to provide top-tier service and support to our clients.”

Felipe’s role at Matik will focus on servicing and maintaining high-performance industrial equipment, troubleshooting technical issues, and ensuring maximum uptime for customers in various industries. His ability to work under pressure and adapt to evolving technologies makes him an excellent addition to Matik’s growing service team.